KYOCERA Cloud Capture

कानूनी नोटहरू

यस गाइडको सबै वा अंशको अनाधिकृत प्रजनन निषेधित छ।
यो गाइड मा जानकारी बिना सूचना को परिवर्तन को विषय हो।
हामी यस उत्पादनको प्रयोगबाट उत्पन्न हुने कुनै पनि समस्याहरूको लागि उत्तरदायी हुन सक्दैनौं, यहाँको जानकारीको पर्वाह नगरी।
© 2025 KYOCERA Document Solutions Inc.

ट्रेडमार्क सम्बन्धमा

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अन्य सबै ब्रान्ड र उत्पादन नामहरू यहाँ दर्ता गरिएका ट्रेडमार्क वा तिनीहरूको सम्बन्धित कम्पनीहरूको ट्रेडमार्क हुन्।

उत्पादन जानकारी

अधिवेशनहरू

यस गाइडमा निम्न अधिवेशनहरू प्रयोग गर्न सकिन्छ:

• बोल्ड टेक्स्ट मेनु वस्तुहरू, बटनहरू, र आवश्यक परेको ठाउँमा जोड दिन प्रयोग गरिन्छ।
• स्क्रिन, पाठ बाकस, र ड्रप-डाउन मेनु शीर्षकहरू स्क्रिनमा देखाइए जस्तै हिज्जे र विराम चिन्ह लगाइन्छ।
• इटालिक कागजात शीर्षकहरूको लागि प्रयोग गरिन्छ।
• प्रयोगकर्ताले प्रविष्ट गरेको पाठ वा आदेशहरू फरक फन्टमा वा पाठ बाकसमा पाठको रूपमा देखाइन्छ।amples:

1.  कमाण्ड लाइनमा, नेट स्टप प्रोग्राम प्रविष्ट गर्नुहोस्।
2. ब्याच बनाउनुहोस् file जसमा यी आदेशहरू समावेश छन्: नेट स्टप प्रोग्राम gbak -rep -user PROGRAMLOG.FBK

• सूचनाका केही टुक्राहरूमा तपाईंको ध्यान आकर्षित गर्नका लागि आइकनहरू प्रयोग गरिन्छ।

Examples:

यसले जानकारीलाई संकेत गर्दछ जुन जान्न उपयोगी छ।
यो प्रक्रिया ठीक तरिकाले गरिएन भने डाटा हराउने जस्ता चीजहरू सहित तपाईंले जान्नुपर्ने महत्त्वपूर्ण जानकारीलाई संकेत गर्दछ।

Kyocera Cloud Capture documentation

Kyocera Cloud Capture User Guide
(This guide)
The User Guide provides end-users with information about Kyocera Cloud Capture. It provides instruc‐tions on how to activate your user account and how to run Kyocera Cloud Capture workflows.

प्रणाली आवश्यकताहरू

Versions indicated are recommended versions for best performance with Kyocera Cloud Capture. Using an earlier web browser or operating system version may cause unforeseen issues.

Kyocera Cloud Capture supported web ब्राउजरहरू

ब्राउजर	समर्थित संस्करणहरू
गुगल क्रोम	संस्करण ४.४.२ वा पछिको
माइक्रोसफ्ट एज	संस्करण ४.४.२ वा पछिको
एप्पल सफारी	संस्करण ४.४.२ वा पछिको

परिचय

This guide is intended to assist those who want to use Kyocera Cloud Capture (KCC) as a user.

The guide has the following chapters:

1. Product information: Describes documentation, conventions used in this guide, and system requirements to use both the Customer Portal and KCC.
2. Introduction: Describes the Customer Portal and KCC key features.
3. Getting started: Describes how to activate your Customer Portal account.
4. Workflows: Describes how to use KCC workflows on connected devices with the Kyocera Cloud Capture MFP client installed.
5. Appendix: Provides additional information about KCC.

About the Customer Portal

The Customer Portal is used by your organization to manage Customer Portal applications and to provide you access to applications they make available to you.

• As a user, you use the Customer Portal to launch applications, like Kyocera Cloud Capture. You also use the Customer Portal to manage your profile, which all Customer Portal applications share, and link to third-party storage services.

Customer Portal key features for users

Using the Customer Portal, you can access the following features:

• आवेदनहरू: Launch applications your organization makes available to you.
• मेरो प्रोfile: Manage your Customer Portal profile, which is shared by all Customer Portal applications.

About Kyocera Cloud Capture

Kyocera Cloud Capture (KCC) is a cloud-based workflow scanning solution for office environments. As a user, you interact with KCC using a device with the KCC MFP client installed. Contact your administrator about which devices in your organization are set up for KCC.

Kyocera Cloud Capture key features

प्रयोगकर्ता प्रमुख सुविधाहरू

The Customer Administrator also has access to these features.

Using the Kyocera Cloud Capture (KCC) web portal, you can access the following features:

• View the Kyocera Cloud Capture User Guide
• Check subscription status and OCR usage
• View हालको सफ्टवेयर संस्करण

Using the KCC MFP client on connected devices, a user can access the following features:

• कार्यप्रवाह
• Use available workflows to scan, index, and upload documents to cloud storage based on the workflow settings.

असफल लग इन प्रयासहरूको लागि व्यवहार
The behavior for failed log in attempts is the same for all access types:

• Accounts are locked after three failed attempts to log in within 15 minutes.
• Accounts are automatically unlocked after 30 minutes to allow users to retry logging in.

Current access types include:

• KCC web पोर्टल
• KCC MFP client on connected devices

पासवर्ड बिर्सनुभयो
If you forget your login information, you can select the Forgot password link on the Customer Portal login page and follow the instructions to create a new password.

सुरु गर्दै

This chapter describes setting up and managing your Kyocera Cloud Capture (KCC) account. Setup requires some actions on the Customer Portal.
Your Customer Portal administrator creates an account for you and sends you an activation email.

• Before using your KCC account, you need to activate and log in to your Customer Portal account.
• You must agree to any updated notices immediately after logging in if there are changes to the notices that are different from the ones when you started using KCC or the Customer Portal.

About the Log in page

To log in to Kyocera Cloud Capture, you must first log in to the Customer Portal. The Customer Portal is where you launch KCC and any other applications made available to your organization.

You must agree to any updated notices immediately after logging in if there are changes to the notices that are different from the ones when you started using KCC or the Customer Portal.

भाषा (१७)
Make a selection from this menu to change the user interface language. This icon is also available on other pages.

Forgot password? (2)
If you have forgotten your password, select this link to reset it.

Privacy Statement (3)
Select this link to view how your data is handled.

Terms of Use (4)
Select this link to view the terms of use for this product.

आफ्नो खाता सक्रिय गर्नुहोस्

After an account is created for you, you are notified by email that your account is ready for activation.

You only need to activate your Customer Portal account once. You can skip this topic if you have already activated your Customer Portal account for another application.

• All KCC users are provided an account on the Customer Portal. The Customer Portal is the application launcher used for KCC and any other applications your organization makes available to you.
• During the activation process, you are asked to create a new password.

If the activation process is not completed within seven days, your account is deleted. You will have to request a new account from your Customer Portal provider.

1. Open your activation email and read the contents carefully.
2. In the email, select Activate now.
   A browser window opens and displays the actions that you need to take next.
3. Select Click here to proceed.
4. Enter a new password and password confirmation. The password requirements display when you select the Password text box. When your password and password confirmation meet the requirements and match, the Submit button becomes available.
5. सबमिट गर्नुहोस् चयन गर्नुहोस्।
   तपाइँको प्रयोगकर्ता प्रोfile information displays.
6. Make any updates to the information presented, note any changes you made to any of the information, and then select Submit. A message displays that your account has been updated.
7. Select Back to Application.
   The Customer Portal “Login” window displays.
8. Enter your user name and password and select Login.
9. You will see separate notices for the Customer Portal and any software that your organization has made available. For each notice, select the links to read the information provided. After reading the information, select the “I have read” check boxes and select OK for each notice.
   When you have accepted all the notices, the “Applications” tab displays.
10. On the Kyocera Cloud Capture tile, select Launch App.
    After a successful log in, the “About Kyocera Cloud Capture” tab is selected by default and displays the current software version.

View and edit your Customer Portal user profile

You can update your Customer Portal user profile कुनै पनि समयमा।

1. Open your browser and log in to your Customer Portal account.
2. In the top-right corner of the window, select the user icon (1) and then select My Profile (३)।The “My Profile” pane displays. The “General” tab is selected by default.
3. You can change any of the items in the “Contact information” area or select another tab to change those settings.
4. If you make any changes, select Save.
5. Select an item from the navigation pane to close the “My Profile” pane.

सामान्य

The General tab on My Profile contains the following settings:

सम्पर्क जानकारी

Displays your first name, last name, user name, email address.

Select Save after making any changes.

सम्पर्क जानकारी
You can change any of the following items:

पहिलो नाम
Displays your current first name. The first name can be up to a maximum of 64 characters. The following characters are not allowed: \ / ; * ? ” | [ ] { } $ % & ( ) = ! # ~ ^

अन्तिम नाम

Displays your current last name. The last name can be up to a maximum of 64 characters. The following characters are not allowed: \ / ; * ? “| [ ] { } $ % & ( ) = ! # ~ ^

प्रयोगकर्ता नाम

Displays your current user name. Your user name can be a minimum of 4 up to a maximum of 64 UTF-8 characters. The following characters are not allowed: \ / : , ; * ? ” < > | [ ] { } $ % ` & ( ) + = ! # ‘ ~ ^

इमेल ठेगाना

Displays your current email address. Your email address can be up to 132 characters.

Select Save after making any changes.

भण्डारण

The Storage tab on My Profile contains the following settings:

Link a Storage Account

Lets you connect to and manage third-party cloud storage accounts.

Link a Storage Account
Third-party cloud storage services are managed for all applications in the Customer Portal.
You can link to any listed third-party cloud storage services.

• गुगल ड्राइव
• OneDrive
• शेयरपोइन्ट अनलाइन

Once linked, you can scan documents to store on these services.

If you do not use a linked storage account within the specified expiry period according to the third-party’s policy, the linking for that storage account expires. When this happens, a “Cannot access” error message displays on the MFP client screen. See the “Cannot access” error message topic for more information.

1. Open your browser and log into your Customer Portal account.
2. In the top right corner of the Customer Portal window, select your user name and then My Profile.
3. Select the Storage tab.
4. Scroll to the “Link a Storage Account” area. You can link to any of the storage services listed.
5. Select Link next to a cloud storage service name.
6. Follow the instructions provided on-screen to access and validate your cloud storage account.
   Once the service is activated, a green check mark displays next to the Unlink button (A).
7. If you selected Google Drive, see the Manage Google Drive folders to save scanned documents topic in this chapter.

Manage Google Drive folders to save scanned documents
After linking to Google Drive as a storage service, indicate one or more Google Drive folders to save your scanned documents.

You can only save to the Google Drive folders you select in this procedure. You cannot create new folders or navigate to other Google Drive folders when using the MFP client on connected devices.

If you have just linked Google Drive as a storage service, skip to step 4.

1. Open your browser and log in to your Customer Portal account.
2. In the top-right corner of the window, select the user icon and then select My Profile.
   The “My Profile” pane displays. The “General” tab is selected by default.
3. Select the Storage tab.
4. Scroll to the “Link a Storage Account” area.
5. Next to Google Drive, select Manage Folder (A).The “Select a file” window displays with the Folders tab selected by default.
6. From the list presented, select the folder where you want to save scanned documents. To select multiple folders, press and hold the Ctrl key on your keyboard and select the additional folders.
7. When done, click Select.
   The folders you selected display on the MFP client as available storage folders when scanning documents on connected devices.

“Cannot access” error message
The “Cannot access” error message displays on connected devices when you try to use a linked storage account where the account log in information you provided has expired. If you do not use a linked storage account within the specified expiry period according to the third-party’s policy, the linking for that storage account expires. You can resolve this issue by linking the expired storage account again.
See the Link a Storage Account topic for information about linking the storage account.

Disconnect from a storage service

1. Open your browser and log into your Customer Portal account.
2. In the top right corner of the Customer Portal window, select your user name and then My Profile.
3. Select the Storage tab.
4. Scroll to the “Link a Storage Account” area.
5. To disconnect from a third-party cloud storage service, select Unlink next to the service name.
   The “Unlink Storage Account” window displays.
6. ठीक छनोट गर्नुहोस्।
   The Unlink button changes to Link.

The storage service is no longer linked to your Customer Portal account. You can re-link to the service at any time.

उन्नत

The Advanced tab contains the following settings:

PIN प्रमाणीकरण
गर्न अनुमति दिन्छ view your current PIN or manually enter a new PIN when the administrator enables the PIN authentication functionality.

आईडी कार्ड

Displays ID card information when an ID card is registered.

PIN प्रमाणीकरण
If “PIN authentication” is active for your organization, you can view or change the PIN that you use to log in to a device.

1. Open your browser and log in to your Customer Portal account.
2. In the top-right corner of the window, select the user icon and then select My Profile.
3. उन्नत ट्याब चयन गर्नुहोस्।
4. In the PIN authentication area, your current PIN is displayed.
5. To change your PIN, clear the current PIN and enter a new one. A PIN with more or less than the required number of digits cannot be saved.
6. Select Save after making any changes.

आईडी कार्ड
You can check and manage the ID card currently registered to your account.

1. Open your browser and log in to your Customer Portal account.
2. In the top-right corner of the window, select the user icon and then select My Profile.
3. Scroll to the “ID card” area.
   The card currently registered to your account is displayed. If there is no card registered to your account, the message “There are currently no ID cards registered to this profile.” displays.
4. You can manage or deactivate the listed card.

Register an ID card
You can register an ID card at a device with an ID card reader. You can only register cards that have not been registered before.

1. Go to a device that has an appropriate HyPAS application and a card reader installed.
2. Make sure the log in screen is displayed, and swipe your ID card. After swiping the ID card, a message displays that your card is not registered.
3. Select Yes to register your ID card. The ID card registration screen displays. 4 Enter the necessary information and select Register.
4. The screen displays a message “Registration successful.”

After registering your ID card, you can use the card to log in.

पासवर्ड

You can use the “Forgot your password” link on the log in page to create a new password.

पासवर्ड बिर्सनुभयो

If you forgot or want to change your password, request a password reset from the “Login” window.

1. Open your browser and go to the Customer Portal “Login” window. 2 Select Forgot password?
2. Enter the user name you use for the Customer Portal.
3. सबमिट गर्नुहोस् चयन गर्नुहोस्।
4. A password reset email is sent to the email address associated with your user name. You have 24 hours to reset your password before the reset link expires.
5. Go to the email account associated with your user name for the password reset information.
6. Open the “Reset password” email from the Customer Portal.
7. पासवर्ड रिसेट गर्नुहोस् चयन गर्नुहोस्।
   A new tab or window opens on your browser.
8. Follow the on-screen instructions to reset your password. You may have to log in again as part of the reset process.

कार्यप्रवाह

Your Kyocera Cloud Capture administrator prepares workflows to scan and route the scans to cloud storage. These workflows require you to scan documents on connected devices with the Kyocera Cloud Capture MFP client installed and enter data or make selections on the screen when prompted.

लग इन गर्नुहोस् र लग आउट गर्नुहोस्

To use Kyocera Cloud Capture (KCC) to run a workflow, you must log in to the KCC client on an MFP (Multi-Function Printer). When you have finished using KCC, log out to prevent unauthorized or accidental use of your account.

The KCC client automatically logs you out of the MFP after a period of inactivity. It is always good practice to manually log yourself out.

लग इन गर्नुहोस्
You can use the following methods to log in to the KCC client on an MFP:

• Swipe your ID card. You must have registered your ID card to use it to log in.
  You cannot use your ID card to log in if there is an external authentication system active. Contact your administrator about any external authentication systems that are active.
  • Enter your PIN, if available.
  • आफ्नो प्रयोगकर्ता नाम र पासवर्ड प्रविष्ट गर्नुहोस्।
• Your account is locked after three failed attempts to log in within 15 minutes.
• Your account is automatically unlocked after 30 minutes to allow you to retry logging in.
• If you have forgotten your login information, select the Forgot password?link on the KCC Login window and follow the instructions. See the About the Log in page in the Getting started chapter for more information.

When you log in on the KCC client, the system checks if you have agreed to the “End User License Agreement” (EULA) and “Privacy Statement” for KCC.

If you have not already agreed to the “EULA” and “Privacy Statement,” or if there is an update to the statements, an error message displays. It indicates that you must log in to the Customer Portal using a web browser to indicate your agreement. Any statements that you have not agreed to are displayed on the screen immediately after you log in to the Customer Portal. You cannot agree to the “EULA” and “Privacy Statement” on the MFP.

After agreeing to the statements on the Customer Portal, return to the MFP and try logging in to the KCC client again.

लग आउट गर्नुहोस्
You can use the following method to log out:

• Select the Authentication/Log out button on the MFP.
• Select the circled X (1) on any KCC client screen. This also cancels the current job on the screen.

If the MFP authentication mode/function is available, after you are logged out, the Login window displays. The default local username of the MFP is automatically entered in the User Name field. To log in again, enter your user name and password.

Running a workflow on a connected device

These are the basic instructions for running a workflow on a connected device with the Kyocera Cloud Capture (KCC) MFP client installed.
See the Scan settings topic for information about each scan setting.

The total size of any email sent by KCC, including the email body, headers, and the scanned document after processing, must not exceed 30 MB or the maximum email size permitted by your organization’s email system, whichever is smaller. If the email exceeds this limit, the workflow fails. To resolve this issue, select a different file format or split the scan job into multiple smaller jobs.

1. उपकरणमा लग इन गर्नुहोस्।
2. On the Home screen, select Kyocera Cloud Capture.
3. Enter your User name and password and select Log in.
4. कार्यप्रवाह चयन गर्नुहोस्।
5. Follow the steps displayed on-screen to complete the scanning workflow.
   Steps may include indexing the file, selecting the output file format, adjusting scan settings, and setting the folder where the scanned document is stored.

The process varies from workflow to workflow, depending on how your administrator sets up the workflow.

These icons may display on the screen. Note what each icon does.

Place the document on the scanner glass or in the document feeder.

Select Begin scan.

• a) If you selected Continuous scan in the “Scan settings,” after the scanning for the document is done, replace the scanned document with the next document and press Begin scan. When you finish scanning, select Finish scan.
• b) If you selected Preview in the “Scan settings,” thumbnails of the scanned pages display three pages at a time after document scanning is finished. Select the icons shown below to move through and view a thumbnail.The screen displays the progress of the document: scanning, processing (if “Continuous scan” is enabled), sending, and then completing.

On the “Completed” screen, select OK.

If there is an issue, the “Failed” window displays. Read the reason for the failure. Select OK, fix the issue, and scan the document again.

स्क्यान सेटिङहरू

The scanned document is sent to the cloud storage location set by the workflow or as selected by you.
Depending on the documents you are scanning, you may want to change the default Scan settings. All scan settings display on a single screen.

The scan settings are as follows:

वस्तु	विवरण	पूर्वनिर्धारित सेटिङ
File नाम	A default name is provided but can be overridden by selecting File नाम. Use the onscreen keyboard to change the name.	Default name pro‐ vided
निरन्तर स्क्यान	Allows you to scan multiple documents as a single scan job using the scanner glass or the document feeder. With the Continuous scan option enabled, scan jobs are not sent until समाप्त गर्नुहोस् is selected. After selecting अर्को, the device scans another batch of pages.	Uses the default setting of the device.
रङ मोड	Select how you want the original document scanned. Options are Auto color / Grayscale, Auto color / Black and white, Full color, Grayscale, and Black and white.	Uses the default setting of the device.
संकल्प	Select the resolution of the scan. Selecting a higher dpi results in larger file sizes. Options are 600×600, 400×400, 300×300, 200×200, and २९५×२९५।	Uses the default setting of the device.

वस्तु	विवरण	पूर्वनिर्धारित सेटिङ
Scan side	चयन गर्नुहोस् 2-sided (Binding Left/Right) if your original documents have printing on both sides of each page and is bound on either the left or right side of the page (long edge). चयन गर्नुहोस् 2-sided (Binding Top) if your original documents have printing on both sides of each page and is bound on the top or bottom side of the page (short edge). चयन गर्नुहोस् 1-पक्षीय if your original docu‐ ments have printing on only on one side of each page.	Uses the default setting of the device.
अभिमुखीकरण	Select the orientation of the original document when placed on the docu‐ ment glass or in the document feeder	Uses the default setting of the device.
मूल आकार	Select the original size of the scanned document. The अटो setting lets the device decide the original size.	Uses the default setting of the device.
खाली पृष्ठ छोड्नुहोस्	बाट चयन गर्नुहोस् Blank Pages + Ruled Lines, Blank Pages Only, वा Blank pages + Some Text to skip scanning pages that are blank in the original document. The ability of the feature to detect blank pages varies depending on the selected setting.	Uses the default setting of the device.

वस्तु	विवरण	पूर्वनिर्धारित सेटिङ
Multi-cropping	Allows you to scan multiple originals at once using the scanner glass and save the cropped images as separate files. You can scan cards, such as business cards, prepaid cards, and identification cards with a minimum dimension of 50 × 50 mm2 (2 × 2 sq in.), and a maximum dimension of 210 × 210 mm2 (8.2 × 8.2 sq in.). For best results, clean the platen glass before scanning and allow at least 15 mm (0.6 in.) of space in between origi‐ nals.	Uses the default setting of the Kyocera Cloud Capture MFP client.
प्रिview	चयन गर्नुहोस् On को view एक पूर्वview of the scanned document. You can accept or cancel the scan before it is sent to the cloud storage location specified in the workflow.	Uses the default setting of the Kyocera Cloud Capture MFP client.

File ढाँचा सेटिङहरू

Depending on the documents you are scanning, you may want to change the default file format settings. All file format settings display on a single screen. Your workflow administrator determines which file formats are available for each workflow and which is the default setting.

You will not see any options to select a file format if there is only one file format specified for a workflow.

ढाँचा	विवरण
PDF	Commonly used for documents, the PDF (Portable Docu‐ ment Format) is a standard format for sharing, distribut‐ ing, and presenting documents, independent of application software, hardware, or operating systems.
खोजीयोग्य PDF	A searchable PDF is a type of PDF file that includes text that can be searched, selected, and copied.
Compressed PDF	A compressed PDF is a PDF file that has had the file size reduced through compression techniques. The file becomes smaller in size while maintaining reasonable quality. The compression level may vary based on the input document. If the document contains numerous blocks identified as image blocks, the compression level of these images will significantly influence the size of the output document. In other cases, the compression level may be minimal.

ढाँचा	विवरण
Microsoft Word (DOCX)	A DOCX file कागजात हो file format used by Microsoft Word. Replacing the older DOC format, DOCX provides im‐ provements in compression, features, and compatibility. DOCX files use XML for efficient data storage. XML is widely supported in various word-processing applications.
Microsoft Excel (XLSX)	An XLSX file is a spreadsheet file format used by Micro‐ soft Excel. Replacing the older XLS format, XLSX provides improvements in compression, features, and compatibili‐ ty. XLSX files use XML for efficient data storage. XML is used by various spreadsheet applications beyond Microsoft Excel, making it a standard for spreadsheet interchanges.
Microsoft Power‐ Point (PPTX)	A PPTX file is a presentation file format used by Microsoft PowerPoint. Replacing the older PPT format, PPTX offers improvements in file size and compatibility. PPTX files store presentation data using XML for efficient data storage.
TIFF	A TIFF (Tagged छवि File ढाँचा) file is a widely used format for storing raster graphics images. Raster graphics are images made up of tiny colored dots called pixels. Photos and detailed images are examples. Higher resolu‐ tion means more pixels per inch for better quality, but resizing may cause a loss of clarity. TIFF supports high-quality and lossless compression, making it suitable for storing images with detailed and complex content. TIFF files are commonly used in graphic design, publishing, and professional imaging applications. If file size is a critical factor and a small loss of image quality is acceptable, JPG is often preferred. If preserving the highest quality is essential and file size is less of a concern, TIFF may be a more suitable choice.
JPG (or JPEG)	A JPG (Joint Photographic Experts Group) file एउटा छवि हो file format for storing photographs and graphics. It uses a compression method to reduce file size while maintaining image quality. JPG is commonly used for web images and digital photography due to its efficient balance between file size and visual clarity. If file size is a critical factor and a small loss of image quality is acceptable, JPG is often preferred. If preserving the highest quality is essential, and file size is less of a concern, TIFF may be a more suitable choice.

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